1. Introduction
Umoja Children’s Home (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website (“Website”). By using this Website, you agree to the collection and use of your information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Personal Information: We collect personal information that you voluntarily provide to us when you create an account, make a donation, apply to volunteer, or interact with our Website. This information includes:
- Name
- Email address
- Country
- Postcode (if “Gift Aid” ticked as a UK resident)
- “Gift Aid” Declaration (if “Gift Aid” ticked as a UK resident)
- Donation history
- Volunteer application details
2.2 Non-Personal Information: We may also collect non-personal information about your interactions with our Website, such as:
- Browser type and version
- Operating system
- IP address
- Referring website
- Pages visited on our Website
- Time and date of your visit
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing donations and issuing receipts
- Managing volunteer applications and communications
- Improving our Website and services
- Personalizing your experience on our Website
- Communicating with you about updates, events, and opportunities
- Complying with legal obligations
4. Cookies and Tracking Technologies
Our Website uses cookies only to maintain your account. We do not use tracking technologies or marketing tools. Cookies are small data files stored on your device that allow us to remember you. You can manage your cookie preferences through your browser settings, but disabling cookies may affect your ability to easily repeat donations or track your history.
5. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except under the following limited circumstances
- Payment Providers: To save you re-typing your name, email address and country, we pass this information to the payment providers (Paypal and Paystack) at the time of checkout. These providers are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Protection of Rights: We may share your information when necessary to protect our rights, privacy, safety, or property, or that of our users, volunteers, or donors.
6. Data Security
We implement appropriate technical and organizational measures to protect your limited personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is entirely secure. While we strive to protect your information, we cannot guarantee its absolute security.
7. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. Once your information is no longer needed, we will securely delete or anonymize it.
8. Your Rights
Depending on the laws applicable to you, you may have the following rights regarding your personal information:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request that we correct any inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to certain exceptions.
- Withdrawal of Consent: If you have provided consent for the processing of your information, you may withdraw it at any time.
To exercise these rights, please contact us.
9. Third-Party Links
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us.
Last Updated: 18/09/2024